Last updated: November 2025
At CarApproval (“we”, “us”, or “our”), protecting your privacy and personal information is one of our highest priorities. We are committed to handling your data responsibly and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or apply for our financial products and services.
We only collect the information necessary to serve you, verify your identity, and process your application. This may include:
Name, address, phone number, and email
Date of birth, employment details, and income information
Credit and financial history, including loan or vehicle preferences
Identification numbers (e.g., driver’s licence)
Any information you provide through online forms or communication with us
We may also collect non-identifiable information such as browser type, IP address, and general website usage data through cookies or analytics tools.
Personal information is primarily collected when you:
Complete a form or submit an application on carapproval.ca
Communicate with us by phone, email, or online chat
Consent to credit checks or financial assessments
We may also use cookies and similar technologies to enhance your browsing experience, remember preferences, and understand website usage trends. You can adjust your browser settings to disable cookies if you prefer.
We use your personal information to:
Process your car loan inquiry through our partner dealerships
Verify your identity and prevent fraud
Communicate with you about your inquiry or related products
Match you with dealerships and their financial partners who may help you secure financing
Improve our website, services, and customer experience
Comply with legal or regulatory requirements
We do not sell your information to third parties.
We may share your information, with your consent, with:
Trusted lending partners, dealerships, and service providers involved in your application
Credit reporting agencies to verify and update your credit profile
Professional advisors, collection agencies, or law enforcement when required by law
Our partners are contractually obligated to handle your data in compliance with applicable Canadian privacy laws.
We use industry-standard physical, electronic, and procedural safeguards to protect your personal data from unauthorized access or misuse.
This includes:
Secure Sockets Layer (SSL) encryption
Firewalls and intrusion detection systems
Restricted access to sensitive information
While no system can guarantee complete security, we continuously review and update our practices to maintain a high level of protection.
We use Google Analytics to analyze site traffic and user interactions.
Google Analytics does not collect personally identifiable information (PII). You can opt out anytime by installing the Google Analytics Opt-out Browser Add-on.
By using our website or submitting your personal information, you consent to the collection, use, and disclosure of your data as described in this policy.
If you withdraw your consent, we may not be able to provide certain services to you.
You have the right to access, update, or correct your personal information.
To make a request, contact us at:
📧 info@carapproval.ca
We will respond within 30 days of receiving your written request, as required by PIPEDA.
Our website and services are intended for Canadian residents.
If you are accessing carapproval.ca from outside Canada, please note that your information will be processed and stored in Canada under Canadian privacy laws.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page occasionally to stay informed about how we protect your data.
If you have questions, concerns, or complaints about our privacy practices, please contact:
